Our Philosophy

The pleasure of our customers is our happiness.

Coffee Day Essentials exists to meet the various needs of our customers, through the convenience store business. We will promote management best practices that delight our customers . We aim to create trust and strong bonds within our neighbourhood residents where we operate and society at large.


<Coffee Day essentials Way ~ For the smile of customers>

Customer Service - We will provide quality customer service in a clean and well-maintained store. We will enhance services such as delivery and pre-ordering and aim to create an innovative convenience store chain regardless of time and place.


Develop and Innovate - We will develop and Innovate safe, secure and fresh original food at a reasonable price. By controlling the degree of freshness and temperature control thoroughly we will always provide delicious food.


Experience - In order to meet the needs of customers and changes in society, we always focus on new product and service development, whenever the customer visits the store, he will realize a new shopping experience.


Loyalty : Regular right, cheerful, and smiling customer service allows customers to shop comfortably and by remembering our services they will be loyal to our store

<6 major phrases for our customer services>

・Welcome Sir.

・Yes, certainly.

・Please wait a moment.

・I'm sorry.

・Thank you very much.

・Please come again.